To take remote control of any user (Windows 2003 Server),

Step 1:
To take remote control of any user,
Login as Administrator to the server,
Right click on the Bottom tray and select “Task Manager”
This will start the “Task Manager”
Step 2:
Select “Users” Tab
This shows the users logged in at present.
Step 3:
Select the user > “Right click” > “Remote Control”

Permission from the user is required to take remote control (Permission can be modified as per needs i.e. we can take remote control with or without users permission), so in this scenario user (iamike) will get a message on his screen from administrator like this.

The user can accept the request by clicking “Yes” or dent by clicking “No”.

When the user accepts the request, administrator can have either “View the user’s session” (which allows administrator only to view what the user is doing on the other end) or “Interact with the session” (which allows administrator to take full control of the user’s session). This can be configured as per needs in the user properties,

In our example scenario the user accepts the request, this will allow administrator to take full control of the user session, which is similar to a remote desktop connection.

Remote control Configuration Steps:

To change the Remote Control properties of Users as per needs the steps as follows:

Login as Administrator

Start> Administrative tools > Active Directory Users and Computers (Select)

This Active Directory Users and Computers window will open

(1) Select the “Users” folder
(2) Select the users to configure Remote control properties.

“Right click”> Properties->

User properties window will open, select “Remote control” tab

(1) Configure as per needs
(2) Click “Apply”
(3) Click “Ok”.

The Remote control configuration for the user is done.